When a
person comes to a brand or product to interact with the offer, possibly no one
asks why this happens? Of course this behavior is habitual, repetitive, and it
is invaluable for the company to survive in its sector. But do we know why it
happens, what motivates? How is it produced? In short, what causes the sale?
Luck. Many understand that in a sales process luck has a
major influence, either be motivated to be at that time in that place with that
person who was interested in getting the product offered. However, to
objectively analyze this fact should not be forgotten that the product was
there when the meeting took place, therefore the employer has made a move, it
has made a proposal, and as a result of that action has come to whom the
needed. Luck might intervene, but if you do not start the action, nothing would
have happened.
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The need. This is another factor that plays an important role
in selling a product. Sometimes the seller thinks that if there is no need
nobody will buy anything. However, there are countless occasions where a client
comes in looking for a product and ends up buying other accessories. Buy
something that did not need, but the supply environment has created the need.
That is an added value of the entrepreneur who creates the need for the
customer; make him see that if not taken into account is simply because it has
defined its necessity. A good businessman does understand the customer that
this is the time to purchase that offered, because if it does now, even without
an apparent need in the medium-long term benefit will be enormous because
surely end up needing it.
The insistence. Many consider sticking with a project always leads
to success. However, measure the degree great thrust is performed with a
prospective purchaser. There are several levels that acceptance of an offer,
and if the seller does not pay attention to the preferences of the potential
customer, will lose the opportunity to interact with him. Insist to convince
someone is fine, but pressing too at the wrong time can cause a reverse result
to what is sought, and the prospect will end up hating the product because who
submitted it has abused its attention and tried to impose the product.
Clarity. Speak clearly and concisely is the ladder that
leads to success. The right words used creates trust and encourages consumer confidence
when he is in front of a product. Here no matter the level of interest or
ability of the seller, but the clarity of the information representing the
product, so that all the details are visible and the consumer is fully filled with
the advantages of such a purchase, but at the same time to do that, may have in
the future.
Flexibility. When a customer approaches a product for the first time,
whether motivated by an interest or need, he cannot buy if he does not have the
possibility to buy it. That is, more interest or need to be taken to buy a
product, if the person does not have capacity to purchase, no sale will occur, and
if it occurs forcibly, eventually failing. It is at this point that the client should
find the flexibility to seize the product. Some companies have understood very
well this time and created various funding schemes, discounts, easy
installation, zero cost of moving, etc. Therefore, to understand what the customer
is looking for is essential to define how the sale will go through.
Apparently, once again the entire sales process just
on land that we have seen several times here: observing the client, know his preference,
consider the possibilities. That is, the most important thing in a business is the
customer and not the proposal.
image: @morguefile
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